Customer Feedback

"Kim, I received my ring the day after you shipped it. It has gone from hideous to amazing. Your service is awesome as the turnaround time was extremely fast, communication was excellent and most of all, the stone is amazing! Thank you so much! "
- L. Newton, NE (June 2009)

"OMG - It is absolutely STUNNING. Thank you, thank you, thank you. You have turned my brown diamond into an absolutely gorgeous blue diamond that is breathtakingly beautiful. I am so very very pleased. As you know it took me a couple of months to work up the courage to send the diamond to you as it was an expensive diamond even though the colour was not white and I was a bit apprehensive to send it overseas. Well I am ecstatic I did. "
- A. Mimnaw, Australia (June 2009)

"The two diamonds arrived today and I love your work. I have many more that I am considering sending to you, if you can improve their appearance."
- D. Hubbard, AR (June 2009)

"Dear Kim, I just got my ring, early even! I am thrilled with the results of the enhancement! You made me feel confident throughout this entire process, that my ring was in good hands. The overall look of my diamond has exceeded my expectations. The added sparkle really gives it a different look. Thank you to you and your staff for adding beauty to my special ring."
- L. Raymor, VT (April 2009)

"Hi, I received the rings by UPS yesterday, and they look wonderful!! The stones look fabulous! Thanks"
- S. Taylor, VA (February 2009)

"I received the blue diamond. It is perfectly lovely. I will recommend you to everyone."
- M. Sparrow, MN (November 2008)

"Ring looks great! Thanks a lot!"
- H. Torres, FL (August 2008)

"Thank you so much, Finally I can give the Diamond I promised to my wife ..."
- I. Elgueta, UT (June 2008)

"Kim, reced the diamond and really pleased with the results and your good service. Thank you for your personal attention and follow up "
- R. Gilbert, MS (June 2008)

"Have received ring, It does look considerably better, Many thanks for your great service, and I would recommend you To everyone. It's a shame you don't have a Lab in Australia. Cheers"
- J. Banks, Australia (May 2008)

"Hi Kim - sorry it has taken me so long to let you know that the BIG BAD AND UGLY DIAMOND that I sent to you actually came back MUCH NICER THAN I EVER THOUGHT POSSIBLE. Thank you very much."
- N. Hennessey, USA (April 2008)

"We received my diamond back this week (it was a 1.04 carrot, D, S1) and we had it enhanced. I want to say thank you because it looks GREAT!!!!"
- D. Dinel, Canada (March 2008)

"The stone came back beautiful, exceeded my expectation. the color gives it a whole new look. i am very happy with it. fast delivery too. thank you prism gem. another little feedback is that it would have been nice to email me the UPS tracking number, so that i know when to be home to wait for it. because it is signature required and if i missed it i have to pick it up myself or redelivery. that's inconvenient. please take that into consideration."
- A. Wong, WA (January 2008)

"Just received the clarity enhanced diamond, it looks fantastic."
- A. Armstrong, CA (July 2007)

"I received my ring today. WOW what service!! It looks much better and even has sparkle to it. Thanks so much. It fits great and looks so much better. I couldn't be happier with your service. Thank you so much!"
- C. Burgholzer, FL (April 2007)

"I received my ring today. I love the color and the diamond is very pretty now. Thank you so much and I will be sure to use your services in the future."
- C. Carlson, OR (January 2007)

"WOW, WOW, WOW, WOW, WOW You guys did an incredible job. It is just beautiful, A million thanks and my first born! Merry Christmas to everyone."
- L. Chambers, TX (December 2006)

"The Item has arrived safely, many thanks we look forward to working with you in the future"
- A. Matthews, United Kingdom (November 2006)

"I received my stone back last week and I am so pleased with the work you have done. I never could have imagined that my dull lifeless stone could be turned into such a beautiful gem. I want to also thank you for your fantastic customer service. I have to admit that I was scared to send my diamond to someone I had never worked with. You guys made the process very easy and I look forward to doing business with you in the future"
- H. Clemons, WA (January 2006)